Graf Growers

OUR WARRANTY POLICY

At Graf’s, we take pride in providing you with high quality healthy plants. If you purchase a plant that you have trouble growing, please contact us at the first sign of problems.

IF YOUR PLANT DOES DIE, WE OFFER THE FOLLOWING GUARANTEE:


We will replace the plant with a credit equal to the original amount spent for a replacement plant or issue a gift card for that amount according to the timeline listed below. A sales receipt and the plant must be present to obtain credit. If you are a member of our Preferred Customer Club and your purchase is on record, it will act as your sales receipt. Replacement is limited to one time only.

Shrubs + Trees:
100% guarantee 6 months from date of purchase.
50% guarantee 6–12 months from date of purchase.
No guarantee if planted in a container.
 
Perennials + Roses:
30-day guarantee from date of purchase.
 
Annuals + Seasonal Holiday Plants:
Credit is given at the discretion of management.
 
If it is obvious that the plant has not been cared for or watered, no replacement or credit adjustment will be given.

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