At Graf’s, we take pride in providing you with high quality healthy plants. If you purchase a plant that you have trouble growing, please contact us at the first sign of problems.
IF YOUR PLANT DOES DIE, WE OFFER THE FOLLOWING GUARANTEE:
We will replace the plant with a credit equal to the original amount spent for a replacement plant or issue a gift card for that amount according to the timeline listed below. A sales receipt and the plant must be present to obtain credit. If you are a member of our Preferred Customer Club and your purchase is on record, it will act as your sales receipt. Replacement is limited to one time only.
Shrubs + Trees: 100% guarantee 6 months from date of purchase. 50% guarantee 6–12 months from date of purchase. No guarantee if planted in a container.
Perennials + Roses: 30-day guarantee from date of purchase.
Annuals + Seasonal Holiday Plants: Credit is given at the discretion of management.
If it is obvious that the plant has not been cared for or watered, no replacement or credit adjustment will be given.